Businesses are constantly challenged to grow, improve customer service, and boost efficiencies. All while improving staff productivity and enhancing service delivery. But how can you achieve all of that in a cost-effective way? With Microsoft Dynamics 365 Portals.
Share the data you want to with customers, or empower staff with better collaboration and powerful functionality. All built onto the Dynamics 365 platform, maintained, integrated and with biannual feature and security upgrades. If you already own a Dynamics 365 Enterprise subscription, you already probably have at least one Portal licence.
Provide a seamless customer experience that is optimised for any device, out-of-the-box. This enables you and your team with sophisticated content management, knowledge and case management, opportunity management, membership, and self-service capabilities. All web portals have built in authentication, security, user roles and rights. Users are stored as Dynamics 365 contacts so they can easily self-manage.
Web portals are flexible and functionality-rich to ensure you can create the interactive, web-based application platforms you need, whether that is for sales, services, support or social engagement. Choose from a catalogue of pre-packaged templates or build your own portal from scratch.
Customer service portals enable self-service case management. Community self-help portals encourage customers and prospects to engage and communicate in a moderated forum. Partner engagement portals are perfect for managing opportunities and sales channel data. Employee engagement portals enable staff to discuss work, submit support tickets, and curate knowledge. Build a custom portal for a bespoke, cost-effective solution.
Choose Perfect Image as the Microsoft specialist to get you set up and taking advantage of this powerful analytics platform. We offer Power BI, PowerApps and Flow consulting and development services along with the wider Dynamics 365 and Office 365 platforms to make sure you get the productivity solution you need. Whatever you need to achieve, we will help you to reach your goals.
Our talented, innovative Microsoft-certified experts make us truly unique in the tailored solutions we can build. They will bring your aspirations to life based on what your business really needs.
We are an accomplished Microsoft Gold Partner with 28+ years of experience in architecting and delivering exceptional IT solutions that make a positive impact for customers.
You can be certain that your CRM solution is in good hands as we have helped many customers in a variety of industries to adopt and gain value from a Dynamics 365 solution.
You may need more than just Microsoft Dynamics 365 for a best-fit solution, and we can help with that. We have experience with the full Microsoft suite of products and more.
Get in touch with us to discuss your business requirements, and what you would like to achieve. One of our friendly experts will be happy to guide you through the process of implementation, the benefits, and considerations. Contact us today!