Managed User Support I Managed IT Support - Cybit| Intelligent IT Solutions

Managed User Support from Cybit

Managed support providing you with easy to access, IT support experts when things aren’t working as you would expect or you need friendly advice

Proactive support, through intelligent monitoring allowing issues to be fixed before they become a problem

Management of your desktops and laptops ensuring maximum performance, compliance and preventing disruption

High security and compliance of managing your user support, keeping you and your information safe from external threats during onsite or remote working

How does it benefit you?

Our worry-free support, aligned to your specific needs, helps drive your immediate and longer-term success

Our dedicated experts are here to support your needs and guide you

We invest in leading monitoring technologies for proactive maintenance and patching, minimising IT outages and maximising performance to keep you doing what you do best

Our simple, monthly, per-user price gives you predictable spending and easy scalability

We make it easy for you to understand your desktop and laptop devices through continuous audit processes which allows you to plan for future IT needs and upgrades

Our automated software deployment service allows you to roll out changes and new software, increasing the speed of your digital transformation activities

Security & compliance is paramount to our service through device protection, threat prevention, hard drive encryption and policy management to give you peace of mind while supporting regulation & accreditation needs

Our approach to IT

Design

Our approach to designing your solution is consult, define, decide

Implement

We take the stress out of setting up and integrating your new system with minimal disruption

Support & NOC

Our flexible, scalable support offering ensures your systems are always protected and optimised

Why Cybit

Proven quality of service with support for customers spanning 30 years where we take responsibility for user support or work with local teams to provide escalation services

Clear and transparent reporting that leave you with no doubt who is accountable for delivering you a high-quality service.

We value our partnerships with leading technology vendors to ensure we are always up to date on our knowledge and accredited to best support their products

Our support teams are backed by the very best technologies to ensure a swift response and resolution

Leading Cyber Security capabilities ensure security-by-design in all that we do with ISO27001 accreditation

Our friendly onboarding team will guide you through our process as we audit and document your user environment in preparation for your service to start

Case Studies

View all case studies