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Support & Managed IT Services

Whether you need an experienced data and analytics specialist to support your team with complicated issues, or take on the whole responsibility of your solution – we’re here to help.

Provide a consistent and accurate single point of access to all of your business information – on any device, from anywhere, at any time. Effortlessly explore a huge range of data in intelligent visualisations that simplify your complicated and varied business data.

Perfect Image is here to meet your business needs and deliver the exact level of support you require at the best value possible. Improve business outcomes with our 25+ years of experience in adding value to our customers’ organisations. Ensure your organisation uses your data analytics solution to its fullest potential – now, and in the future.

Cost-Effectively Fill Gaps in Resource and Skill

Can your internal IT team handle most things, but you need to fill gaps in resource or skills for the more complicated tasks or issues? We can work alongside your employees to provide data and analytics support exactly when you need us – a cost-effective managed analytics services approach that avoids recruitment costs involved with hiring a specialist into your workforce.

Value-Add Training and Upskilling

As part of our data and analytics support services we can train your team – but with an expert to fall back on, should you require any assistance. Our highly skilled people are experienced with all aspects of Microsoft Power BI, Qlik Sense, QlikView and Alteryx.

Proactive Managed IT Services & Support

If you want us to handle your data and analytics so you can focus on your business, we can take on the whole responsibility of supporting, managing, maintaining and optimising your solution. Outsource your support to us, and your team can focus on more value-add tasks. Business Intelligence as a managed service means we don’t just monitor and maintain your data and analytics estate, we also optimise and offer suggestions for improvements and innovations.

We Take Away the Headache of Managing Your Solution

All of our data and analytics support options are backed by our fully-managed Help Desk to ensure that you can rely on our expertise at whatever level you need it, ranging from on-call support for escalated issues, to the full management of your environment. Perfect Image also has a highly qualified Managed Services team who can offer additional support for your hardware, infrastructure, cloud hosting, and Windows environments.

Perfect Image is happy to offer QlikView, Qlik Sense, Microsoft Power BI & Alteryx support via:

  • Time and Material SLAs
  • Fixed Cost SLAs

Why choose Perfect Image?

Perfect Image has 28+ years’ experience of designing, delivering and managing intelligent IT solutions. We can help with everything from a simple single-system data analytics migration to a full Modern Workplace solution – then we can support or fully manage it for you afterwards. We are a Qlik Elite Partner, Alteryx Premier Partner and Microsoft Gold Partner. Our friendly, specialist teams of dedicated experts are on hand to tailor your systems to the way your business works, to help empower your staff and boost productivity. We make solutions that last, so they continue delivering value long-term and are agile enough to adapt to the ever-changing needs of your business. We are nationally recognised IT solution experts who offer a unique blend of specialist IT services and world-class technologies. Choose us to transform your business and drive incredible results.

We were keen to find a partner who we could build a longer term relationship with... When we need [Perfect Image], they’re there. We’ve worked with different people in the team now and we get the same level of service and expertise from everyone that we’ve dealt with so we’re very happy.
Sam Tomlinson, Head of Performance, Bromley Healthcare
For the information team we’ve saved about 20% in time [with Qlik] and I’m sure there’s more to come. With our automated extraction process, it’s massive, the standardised set up of reporting has been really good. Their efforts are now fully value-added, they’re able to focus on building reports.
Sam Tomlinson, Head of Performance, Bromley Healthcare
When we need Perfect Image, they’re there. We’ve worked with different people in the team now and we get the same level of service and expertise so we’re very happy… For our executive and senior management team instead of getting that monthly, after the event reporting, [with Qlik] they’re getting it at any point they like during the month.
Sam Tomlinson, Head of Performance, Bromley Healthcare
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Insight - Case studyInsights
Bromley Healthcare
Bromley Healthcare had a lot of information they weren't using to its full potential. With Perfect Image's help, they adopted Alteryx and Qlik Sense and became 20% more efficient, and have achieved a 98% customer satisfaction score.
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Proactive support from an experienced Managed Analytics Services provider can add value to your organisation and ensure you’re getting the most value possible out of your investment. Find out how we can help you – get in touch today.

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