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Announcing the Launch of FlexCare IT Support Packages

Learn more about our FlexCare IT support packages - our new flexible support packages that ensure your IT is secure, optimised and cost-effective.

It is often an insurmountable task for many businesses to keep on top of security threats to their IT infrastructure. That’s why they choose to partner with support providers to outsource the work and take that hassle away. However, often with IT support it can be confusing to understand where the boundaries lie between what you’re responsible for, and what your provider manages.

That’s why we’ve launched our new FlexCare IT support packages. They offer easy-to-understand options for how we support your business’s IT infrastructure, tailored to exactly what you need. This could depend on your internal resources, or how security-sensitive your organisation is.

The four packages that we are releasing today are:

FlexCare Managed IT

Management of your IT infrastructure and hardware to ensure security and efficiency. Learn more >

FlexCare Managed Modern Workplace

Break/fix support, maintenance, management and optimisation of your Microsoft Office 365 estate. Learn more >

FlexCare Managed Applications

Break/fix support, maintenance, management and optimisation of your Microsoft Dynamics 365 estate. Learn more >

FlexCare Managed Cloud

Management of your cloud environment including ongoing security, cost and utilisation optimisation. Learn more >

Tiered Support for Exactly the Cover You Need

FlexCare IT Support Logo
FlexCare IT Support Logo

Let us manage and optimise your IT

The packages have been designed based on customer demand and what we know to be the biggest areas of risk. Pick-and-choose modules of support, paired with tiered service levels and extras, mean you can tailor your solution to exactly the right breadth and depth required. You’re covered from the most cutting-edge security risks and cyber attacks.

“As a company, we’ve listened to our customers, explored new technologies and made significant investments to create new support offerings that provide our customers with frustration-free IT systems. Our FlexCare packages directly address the modern challenges of mobile working, collaboration and cyber security. I’m really excited about the next evolution of support that Perfect Image are launching,” says Bob McKay, Head of Managed Services and Infrastructure.

The packages are competitively priced and supported by our innovative, in-house Network Operations Centre (NOC) to provide advanced monitoring that proactively identifies and resolves issues before they become a problem for you and your customers.

Gain world-class monitoring tools and platforms, powered by the deep experience of our dedicated teams.

Sales and Marketing Director, Andrew Smith, explains, “The FlexCare product family offers innovative and progressive managed IT services for our customers. The benefits of cloud innovation come as standard with FlexCare. They bring peace of mind and enable IT and business leaders to focus on what’s really important to them – growing their business.”

If this sounds right for you and you would like to know more, please get in touch today.

Our IT support packages include the following services:

  • IT Support
  • On-premise Servers
  • Modern Workplace
  • Cloud Applications
  • Cloud Infrastructure
  • Cyber Security
  • Dark Web Monitoring
  • Vulnerability Scanning
  • Hardware Maintenance
  • Software Optimisation
  • Fully Managed IT Support

Plus much more!

Why Work with Perfect Image?

For nearly 30 years we have delivered and managed intelligent IT solutions that drive real value. What this means is we don’t just implement your solutions and leave; we partner with your company long-term as a trusted IT advisor to continually make the most of your investment. Our dedicated teams of certified, experienced security experts are on hand to monitor, manage and optimise your IT.

We use a unique blend of consulting, results-focused solution architecture, and proactive support to ensure you gain the most value from your systems now and in the future. We understand that IT and cyber security can be huge headaches and we want to help you to focus on your business while we focus on your IT.

What Makes Us Different?

  • Innovative Network Operations Centre for proactive IT support – identifying and resolving issues before they become problems.
  • First and second-line helpdesk with escalations to software analysts, engineers and consultants
  • Self-service customer support portal
  • Single point of contact for all of your IT and technology needs
  • Direct access to experienced technical experts so you get the support you need, even faster
  • Not just break/fix support; we’re practical and proactive
  • A consultative approach to the continuous improvement of your IT estate and ongoing optimisations
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